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November 30th, 2012
Dear Mr. Jarvis,Thank you for taking the time to find out how your business is being handled in the field. I built a house 12 years ago, babysat an insurance mold claim last year, and had a tree fall on our home this year. Needless to say, I feel like an experience contractor, against my own desire. The previous experiences left me frustrated with people who call themselves contractors and sub-contractors, in specialized fields. They tend to be dishonest hacks who try to see what they can lazily get away with. I get disgusted with men who take no pride in their work and regardless of shaking your hand, lie, steal, and cheat homeowners who just want to pay for good, honest work. That being said, for the first time, I experienced something different. I met Matt Jarvis on July 5, 2012 after a large tree fell on our home. Being gun shy & hesitant to trust another contractor, I’m pleased to say he changed my opinion. From the moment I met him, I knew he was different. I met with two other contractors and chose Matt to handle this job. Then Matt brought Bob Jarvis on board to manage the project. Second best move by Jarvis. Bob has been amazing. Some people might think he just did his job. Thing is, no one does their job anymore in this world. But he did more than what some say should be expected of him, because he actually cared. I have never met someone who made me feel like my home was his home. Not only did he do his job by making sure real professionals did the work I expected, but he went beyond that. I’m actually sad to see everyone leave & that’s because of Bob. I talk to and know a lot of people in the construction field and no one has come close to the hard work and ethics that Bob has. I took the time to write this because that’s how extraordinary he is. I thank Matt for getting us started on a path that ended perfectly, and I thank Bob for exceptional employees, and two men with morals and values. Great job on raising a beautiful family and making our community a better place by having people rebuilding it, that actually care.

Thanks for listening…
Jennifer Pfropper*

Jarvis Property Restoration We work for YOU, customer satisfaction is our #1 Goal
Services Rendered – Storm Damage Repairs

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