"I am writing this letter on behalf of Jarvis Property Restoration to highly recommend their company and the services they provide. Our business, a family owned restaurant, suffered a devastating late-night fire on a holiday weekend several years ago. We had no previous experience with any type of property loss or damage, let alone one of this magnitude. I had remembered that Jarvis was a local company that had a honest reputation.
We called them during the fire to get some information and they quickly proved to be an invaluable resource for our business. Prior to securing a contract with us, they came onsite and quickly assisted in stabilizing our building and assets. Their concern and care for our business and personal well-being and safety was their first priority rather than pressuring us into a contract with them.
The morning after, they were on hand to assist us with the difficult task of navigating the insurance process. We had several other restoration companies that flocked to our location also. Only Jarvis was informative without pressuring us, They even educated us so that we would understand the differences in the services offered by various entities and let us make the decision as to which company would be best suited to our needs. They were a trusted resource immediately!
Over those first few hours and days, Jarvis and its leaders/employees setup a mobile command center, fielded fire department demands, and coordinated with our insurance carrier. This was an incredibly stressful and emotional time for our company and they handled those first few days with compassion, confidence, and knowledge.
In the months that followed, their team worked with the utmost professionalism and expertise concerning our demolition, rebuild, redesign, and all aspects of our reconstruction. They assisted our staff with navigating the insurance process and paperwork and mentored them during the rebuild stage as well.
I would highly recommend Jarvis for any job. The knowledge, care, and professionalism they bring to a situation was unmatched. They exceeded our expectations and truly brought our business and building back from a disaster that could have ruined our future. "