Get help now! Call 866-452-7847

City of St. Clair Shores

"On behalf of the City of St. Clair Shores I wanted to thank you and your entire team for a 'job well done' this past year! This week marks the one year anniversary of the second of two major restoration projects that we chose Jarvis Restoration to assist us with.

The first was due to a pipe that burst in our library in July, 2014 and resulted in significant water damage. The insurance claim was upwards of $500,000 to replace carpeting, furniture and equipment. This required your team to inventory the entire contents of the library's books down to the individual shelf, box the books up and relocate everything to an off-site location in order to allow the old carpeting to be removed and replaced with the new. Once the carpeting was installed, the process was reversed and the books were returned to the exact same shelf and in the order that they were in previously.

I can't tell you how impressed I was with the level of effort and care taken to accomplish this. I also recall telling you that our goal was simple: that when the library director - Rosemary Orlando - returned after the 3 week hiatus required to complete the project, she would not know that the contents of her 30,000 square foot library had been removed, the carpeting replaced and the contents returned to the same location. You and your team greatly exceeded our expectations in all respects. We also appreciated everyone's attention to detail and communication throughout the entire process. This included assisting us with ordering the carpeting to coordinating everything with the insurance company and their adjuster to make sure the city was fairly compensated for the loss. Jarvis Restoration even absorbed the up-front cost of the restoration efforts until payment was forthcoming from the insurance company. Everyone was very helpful and effectively communicated the issues so that we could make sound decisions along the way.

Based on our experience with your firm we engaged your services again just two weeks later. This second event resulted in water damage to our Police Department building due to the severe storm and flooding event that was experienced in all of southeastern Michigan on Monday, August 11, 2014. As impressed as I was with your team's performance with the library project, I was even more so when your team persevered freeway flooding the likes of which we have not seen before, untold traffic backups, downed power lines and non-functioning traffic signals to still arrive at the police station that evening to meet with me and initiate restoration efforts. Your quick actions meant the we were able mitigate damage to the building but more importantly, maintain public safety services during a critical time for the entire city. 

I cannot thank you and your team members enough for your outstanding efforts on behalf of the City and our residents. In particular, I would like to recognize the following individuals for this high level of service, professionalism, dedication and always having the City's best interests at heart:

  • Samantha LaMacchia
  • Justin Kaufman
  • Dan Milson
  • Richard Remmert
  • Tony Richardson

In particular, 'Sam', Justin and Dan went out of their way to make sure everything was completed to our satisfaction. They were always easy to work with, pleasant and truly put their hearts into this project. They were always on top of everything and kept us well-informed  every step of the way.

Thank you again, Matt. Please extend my thanks to the entire team at Jarvis Property Restoration!

The City of St. Clair Shores
Douglas M. Haag
Director of Finance/Treasurer


Medilodge Assisted Living - June 18, 2019

"Over the past 5 years or so I have had to use the many services the Jarvis Property Restoration offers. They have always responded in a timely manner and provided quality and professional service. Jarvis is dedicated to comp le a project that...

J Baldwins - June 11, 2019

"I am writing this letter on behalf of Jarvis Property Restoration to highly recommend their company and the services they provide. Our business, a family owned restaurant, suffered a devastating late-night fire on a holiday weekend several...

Henry Ford Wyandotte Hospital

"I would like to take this opportunity to recommend Jarvis Property Restoration for any of your emergency restoration or facility related needs. We have partnered with Jarvis for the last five years and our experience with them has been very...

Weissman Corp - June 4, 2019

"I would like to commend your company on the outstanding service and performance you and your staff have been providing us at our new retail mall acquisition in Metro Detroit. Having a quality full- service vendor to rely on for routine and/or...

St. Mary Mercy Livonia

"I would like to take this opportunity, to thank you and your staff, for the excellent fast service during our recent floods (three in six weeks). The third flood your cleaning staff arrived at the hospital before I did. I was very impressed by...
Page: 1234 - All

Royal Oak Schools

"It's hard to believe that one year ago this month that Royal Oak School District was facing the possibility of not being able to open our High School or Middle School for the start of the 2014/15 school year. It was on this week one...

Board of Supervisors, Linn County Iowa

"In June of 2008, Linn County contracted with Jarvis Construction for flood recovery on over 80% of county buildings damaged by severe flooding in Cedar Rapids. This included our county administration building, the courthouse and the...

Port Huron Office Center

"Just a quick note to let you know how pleased we are with the work performed at the Port Huron Office Center. It looks great! Sam and Pat did a thorough job of cleaning the sixth floor. The best part was that they were so willing to go the...
Page: 12 - All

James, Lapeer, MI

“Please understand that this is rare for me to write a letter of praise for a job well done. However, there are certain people and experiences that deserve to be recognized.  I am a recent first time customer of Jarvis Construction;...

Correy and Sue Gristchuk, Water Damage Repairs

"It was a great pleasure working with Julie Moza. She truly made our entire process of repairing our water damage door wall are very easy and painless for us. Her advice and guidance through this process was invaluable. Also, her attention to...

Adam Smalley, Interior Water Damage Repairs

"I wanted to thank you very much for the professional and courteous service provided to me during the restoration of my basement. This is the first claim I have ever had to make and I was very naive to the process. The Jarvis staff was there...

James Loehnis Basement Flood Repair Services

"My name is James Loehans, Jarvis co was recommended by my Ins. Co. and I placed my call to your company and the next day Nick Salchert was the first to call, he went through our basement for water damage and spent a few hours to give us a...

Noreen Palmer, Water Damages

"It has been my pleasure to be working with Julie Moza of your company for these past several months since I had water damage at my house after a boiler leak. I wanted to let you and any of her supervisors know that I consider her to be very...
Page: 123456 - All
Call 866-452-7847