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Robert and Kimberly Gaglianoxxxx Harbor DriveChesterfield, MI 48047February 18, 2011Jarvis Property Restoration41800 Executive DriveHarrison Township, MI 48047RE: Claim #017082441-01Attn: Matt Jarvis, Julie MozaDear Jarvis,Thank you for making our recent water mess the best it could be. Your work crews were timely and friendly. Your customer communications and follow up were professionalism. It is nice to deal with a company that can handle property claims from the first phone call to the end of the process. You extracted the water, dried the basement, cleaned affected areas and contents and painted your way out the door. Thank you for being one-stop shopping. We have used your company before, both for water damage clean up and construction clean up, and have always been pleased. So we knew who to call and we'll call again should the need arise.Thank you, Matt and Julie, for being courteous and professional and please know that everyone else we came into contact with was also. Megan was great with follow up too. Keep up the great workRespectfully,Mr. and Mrs. Robert Gagliano

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