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February 24th, 2013Dear Jarvis Emergency Services,I want to take the time to let you know how pleased we were with the quality of work, and the professionalism and integrity of your employees. Everyone I came into contact with, including Marco, Dave and Janice were approachable, sweet, honest, and hard-working. Janice Ramirez really needs to be praised for her hard work, as she was present and went to our condominium immediately after I called concerning the flood. We were not there, and I had to rely on a friend and Janice to assess the damage, and begin the process of cleaning up. This was a very difficult time, and very worrisome as to the proper cleanup to prevent any further damage. Janice provided comfort, showed that Jarvis was extremely capable in completing the job, and also in doing the job well. She was present throughout the process, and this was very much appreciated and reassuring. She returned e-mails and phone calls promptly. Her presence really, really assured us, and helped us deal with this in a much less stressful manner. She was a pleasure to work with and is a great face for Jarvis.Your crew did a great job, and the unit looks better than ever. I would use Jarvis for other projects. We were lucky to have found you online via your website. I am thankful that Jarvis was there, and did the work. Having a company that is able to do the cleanup and construction made the process easy, as we were not there to oversee the work.Please do not hesitate to use us as a reference. Thank you for a job well done.Sincerely,Deb and Dan O’DonnellServices rendered: flood damage cleanup
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