To: Bruce Zimmerman (Pioneer State Mutual Insurance Co)From: Ben CastellanoDate: February 9, 2011Subject: Claim #10-28392Hi Bruce,I just wanted to let you know that I appreciated all of your help during my recent water damage claim. With your efforts, along with the help of Julie Moza and Kevin Rice of Jarvis Property Restoration, the claim process and work performed went very smooth. It was traumatic at the time, but everything worked out fine. I am very please with Pioneer State Mutual Insurance Company. I would also recommend Jarvis Property Restoration to others in the future for the great work they performed.Thank You,Ben CastellanoServices performed, water damage restoration. Jarvis Property Restoration, We Work For You. Our Number One Goal Is Customer Satisfaction.